Arturc Unique Awards & Gifts

YOUR SATISFACTION IS IMPORTANT TO US!

CUSTOMER COMMENTS

Wow! Great deal! Seller easy to deal with. Excellent packaging. Would buy from again.
Ms. D.P.C. / Houston, TX / 2005

I received the items very quickly. The plaque is wonderful. Great service. Thanks!
Mr. R.M. / Bottineau, ND / 2005

I loved my mariachi figurines. Thanks a bunch for professional and courteous service. I will recommend you to my friends.
Ms. M.G. / Orange, CA / 2004

Excellent service and excellent product. I highly recommend this online store.
Mr. P.G. / St. Louis, MO /2004

I was very impressed when I received my plaque. It looks terrific. Thanks for the prompt and courteous service. Please mail me future product brochures.
Dr.R.J.Y. / Harahan, LA / 1998

I loved my copper plate. It is a gorgeous work of art. Your service was great, no improvement needed. The whole process was painless and easy. Your service is rare. Thank you very much.
J.M.O.Jr. / Fort Worth, TX / 1999

SHIPPING AND HANDLING
ArTurc currently offers you three standard delivery methods. All three options are available on all of our products except collegiate plates, recognition & award products, and custom orders.

* Ground shipping: Items shipped by ground will be shipped from our warehouse within 1 to 3 days, and will arrive in 3 to 7 business days after they are shipped.

* 2nd Day: Items shipped by 2nd Day will be shipped from our warehouse within 1 to 2 days, and will arrive in 2 business days after they are shipped.

* Next Day: Items shipped by Next Day will be shipped from our warehouse within 24 hours, and will arrive next day after they are shipped.

To make shipping as fair and affordable as possible, we calculate charges based on the size and weight of your items as well as the origin and destination zip codes.

ArTurc will refund all shipping charges if we've sent the wrong item, or if the item received was defective.

Please note that your signature is required to receive any order. This ensures that your order will not be left unattended on your doorstep. However, if you choose, you can sign the delivery notice left by the carrier and then place it in a clearly visible place giving approval for your delivery person to leave the package unattended.

International Shipments

We can ship your order to almost anywhere in the world. However, remember that you are responsible for any taxes, duties, or customs fees charged by your local government.

If you are an international customer, contact us via e-mail at custserv@arturc.com. Only serious inquires, please.

RETURN POLICY
We accept returns for any reason within 30 days from time of shipment, as long as the product or the products are not damaged by the purchaser. You will be refunded the full amount less shipping costs and a 10% forfeiture fee per each single item.

CONTACT INFORMATION
By Mail: Send a letter stating the desired service, along with your name, address, customer ID, and a daytime phone number to: ArTurc Customer Service, P.O. BOX 572965, Houston, TX 77257 USA.

By Phone or Fax: Call / Fax ArTurc Customer Service toll-free at 1-888-295-2007.

Send us an e-mail at CustServ@arturc.com or at
sales@arturc.com

WHERE YOUR BUSINESS IS ALWAYS APPRECIATED!